Updated Live Meeting Client and Outlook Add-in

Microsoft released an update to the Live Meeting client, and to the Live Meeting Add-in for Outlook on December 19, 2008. It addresses some issues that were commonplace in many deployments. You may have missed the update because they are not part of Windows Update. A full list of the issues addressed is detailed here: http://support.microsoft.com/kb/960165/en-us

If you are running an older Live Meeting version, you may be experiencing the following issues:

“You do not have permission to schedule an anonymous meeting. Your admission policy has been changed to Open Authenticated. To change your permissions, contact your account administrator” (see http://support.microsoft.com/kb/960437 for more details)

Scheduling a live meeting in Outlook does not fill-in the Outlook date/time for the meeting (by-default)

Note: make sure you upgrade both the Live Meeting client and the Outlook Add-in to the same version. If the Outlook Add-in is not updated to the same version as the Live Meeting client, you will receive an error message from the Live Meeting Client as follows:

….”information in the User Accounts dialog might be incorrect or improperly formatted”.

You can download the updates here:

• Live Meeting Console: http://r.office.microsoft.com/r/rlidOCS?clid=1033&p1=livemeeting
• Live Meeting Add-in for Outlook: http://office.microsoft.com/en-us/help/HA102368901033.aspx

Microsoft also has a Updates Resource Center for Office Communications Server 2007 R2 and Clients available.

Inside OCS has small oneline script available to quickly retrieve the current versions of the clients you are running – point your web browser to http://www.insideocs.com/Tools/ClientVersions.html and click the link to run it.