The Remote UC Troubleshooting Tool (RUCT)

I haven’t done a blog entry for awhile on InsideOCS because I have spent a lot of my extra time developing a small free tool called: The Remote UC Troubleshooting Tool (RUCT).

The tool was born out of my former MOCLogin troubleshooting tool, but I decided to rename it because of the expanded features and all [...]

File Transfers in Microsoft Lync Online

A new post on InsideLync.com about file transfer support in Microsoft Lync Online: http://blog.insidelync.com/2011/10/file-transfers-in-microsoft-lync-online.

Troubleshooting Direct SIP to an IP-PBX 101

Here is a quick getting-started reference for debugging direct SIP traffic between OCS and an IP-PBX.

OCSLogger.exe Overview

The Office Communications Server 2007 R2 Logging Tool (OCSLogger.exe) is installed by default on most OCS server roles. It can be used to capture logging and tracing information while the server is running. You can analyze protocol logs for the [...]

Communicator File Transfers Across a Firewall are Not Supported

I recently confirmed that transferring a file with the Communicator client across a firewall is not a supported feature in OCS 2007 R2.  This surprised me, and I see many others in the OCS forums have struggled with firewall ports in an attempt to get this working. Equally surprisingly is that this does not seem to be officially [...]

April 2010 Updates for Communicator 2007 R2, Live Meeting, and OCS 2007 R2

Microsoft has released new cumulative updates for all the UC Clients and the OCS Server.

Clients

The April 2010 cumulative update for Communicator 2007 R2 can be found here:  Description of the cumulative update package for Communicator 2007 R2: April 2010

This update brings the Communicator version up to 3.5.6907.196 from the last update in January 2010 (3.5.6907.83).

It mostly addresses [...]

Office 2010 Beta Integration with Communicator R2 & the Live Meeting Add-In

January 18, 2010 Update:  the January 2010 updates for the Live Meeting Console and the Live Meeting Conferencing Add-In are available.  The Conferencing Add-In update contains a 64-bit version which integrates with the Office 2010 Beta.
 
January 13, 2010 Update: the recently released January 2010 update to the Communicator 2007 R2 client (version 3.5.6907.83) fixes some [...]

Additions & Changes to Microsoft TechNet OCS Resources

There have recently been several noteworthy changes to the Microsoft TechNet OCS and UC resources available on TechNet.  Here is a summary of the changes:

1) The OCS TechNet Forums have Moved

If you have never used them before, the Microsoft OCS TechNet Forums are a great resource for asking questions and resolving problems. As of last [...]

Issue Launching the Live Meeting Client for Hosted Live Meetings

On a desktop I use regularly, I had a nagging Live Meeting issue when trying to attend a hosted Live Meeting. After clicking the “Join Meeting” link I received the following error:

I had always assumed the root cause was that the Live Meeting client was getting confused between on-premise and  hosted live meetings because I [...]

OCS File Transfers – Key Facts & Common Cures

The ability to transfer files in Office Communicator is an effective collaboration feature (and is often underused). A file can be shared in the context of a discussion by dragging-and-dropping it directly in the Communicator conversation session window. It is real time, and you avoid the storage headaches and application-context-switch that email attachments can bring.

From [...]