I haven’t done a blog entry for awhile on InsideOCS because I have spent a lot of my extra time developing a small free tool called: The Remote UC Troubleshooting Tool (RUCT).
The tool was born out of my former MOCLogin troubleshooting tool, but I decided to rename it because of the expanded features and all [...]
A new post on InsideLync.com about file transfer support in Microsoft Lync Online: http://blog.insidelync.com/2011/10/file-transfers-in-microsoft-lync-online.
Here is a quick getting-started reference for debugging direct SIP traffic between OCS and an IP-PBX.
The Office Communications Server 2007 R2 Logging Tool (OCSLogger.exe) is installed by default on most OCS server roles. It can be used to capture logging and tracing information while the server is running. You can analyze protocol logs for the [...]
I recently confirmed that transferring a file with the Communicator client across a firewall is not a supported feature in OCS 2007 R2. This surprised me, and I see many others in the OCS forums have struggled with firewall ports in an attempt to get this working. Equally surprisingly is that this does not seem to be officially [...]
Microsoft has released new cumulative updates for all the UC Clients and the OCS Server.
The April 2010 cumulative update for Communicator 2007 R2 can be found here: Description of the cumulative update package for Communicator 2007 R2: April 2010
This update brings the Communicator version up to 3.5.6907.196 from the last update in January 2010 (3.5.6907.83).
It mostly addresses [...]
Many times I have had issues with starting the OCS services on a consolidated front-end starting (fortunately, this has been mostly confined to lab environments). For the benefit of others, here are the 4 most common reasons for OCS service logon failures that I have experienced:
The OCS Service Logon Accounts Have Expired.
Event log errors 7000 [...]
January 18, 2010 Update: the January 2010 updates for the Live Meeting Console and the Live Meeting Conferencing Add-In are available. The Conferencing Add-In update contains a 64-bit version which integrates with the Office 2010 Beta.
January 13, 2010 Update: the recently released January 2010 update to the Communicator 2007 R2 client (version 3.5.6907.83) fixes some [...]
There have recently been several noteworthy changes to the Microsoft TechNet OCS and UC resources available on TechNet. Here is a summary of the changes:
1) The OCS TechNet Forums have Moved
If you have never used them before, the Microsoft OCS TechNet Forums are a great resource for asking questions and resolving problems. As of last [...]
On a desktop I use regularly, I had a nagging Live Meeting issue when trying to attend a hosted Live Meeting. After clicking the “Join Meeting” link I received the following error:
I had always assumed the root cause was that the Live Meeting client was getting confused between on-premise and hosted live meetings because I [...]
The ability to transfer files in Office Communicator is an effective collaboration feature (and is often underused). A file can be shared in the context of a discussion by dragging-and-dropping it directly in the Communicator conversation session window. It is real time, and you avoid the storage headaches and application-context-switch that email attachments can bring.