The Remote UC Troubleshooting Tool (RUCT)

I haven’t done a blog entry for awhile on InsideOCS because I have spent a lot of my extra time developing a small free tool called: The Remote UC Troubleshooting Tool (RUCT).

The tool was born out of my former MOCLogin troubleshooting tool, but I decided to rename it because of the expanded features and all [...]

Microsoft Office Communications Server Remote Connectivity Analyzer

Microsoft has recently made available a Beta version of a web tool that can be used to test the external connectivty of your OCS Edge deployment: https://www.testocsconnectivity.com/.

You can choose to manually enter your Edge Access hostname and port (normally 443), or by using auto-discovery (via DNS records). The auto-discovery option is good because it inherently [...]

Troubleshooting Microsoft Office Communicator Issues 101

Much has been written about troubleshooting Microsoft Office Communicator issues. In this blog entry I wanted to highlight and simplify two steps that will help you catch most problems without having to do more time consuming troubleshooting.

1) Know Which DNS Records are Being Used by Communicator

Communicator relies heavily on DNS to figure out which OCS [...]