Managing the OCS 2007 R2 QoE and CDR Data

The Call Detail Record (CDR) and Quality of Experience (QoE) data available through the OCS 2007 R2 Monitoring Server role enables very good usage and quality of experience reporting.  This blog post covers how to estimate the size of the database, and how to manage the database data rentention and purge time.

1) QoE and CDR Database [...]

OCS Quality of Experience (QoE) – Quick Facts

While preparing my last post, I consolidated some quick facts about the QoE functionality that should benefit people who are considering deploying this role:

Note: If you are deploying the OCS 2007 R2 Monitoring Role, there is an updated (Jan 2010) post with answers to key questions about deployment: see OCS 2007 R2 Monitoring Role FAQ.

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OCS Usage Reporting Options

Getting insight into how your OCS deployment is being used is important for planning, maintaining, troubleshooting, and justifying the ROI. There are a wide variety of reporting options – each with it’s own niche – everything from free standalone resource kit tools to 3rd party solutions.

Below is a quick summary of the most available options:

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