Troubleshooting Microsoft Office Communicator Issues 101

Much has been written about troubleshooting Microsoft Office Communicator issues. In this blog entry I wanted to highlight and simplify two steps that will help you catch most problems without having to do more time consuming troubleshooting.

1) Know Which DNS Records are Being Used by Communicator

Communicator relies heavily on DNS to figure out which OCS [...]

Office Communicator 2007 and Outlook 2007 Integration Errors

March 2013 Update: a good Microsoft resource I recently discovered: Resolve Exchange Free/Busy and Communicator Presence Issues.

Further to my previous posting on Office Communicator 2007 and Outlook 2007 IntegrationĀ Errors, after recently trouble-shooting this problem, I have provided a check-list of all the situations I am aware of that can cause this error, and what to [...]