Communicator and Live Meeting Client Version Tool

One of the first things that should be done when debugging any client side issues with Office Communicator, Office Live Meeting, or the Office Live Meeting Outlook Add-In is to know what versions of each client the user is running. 

Rather than have the user open each application and do a “Help | About” and tediously [...]

Curtis Johnstone, September 30th, 2009 | COMMENTS: 4 comments

Audio and Video Client Issues with Live Meeting

The root cause of Office Live Meeting audio and video issues typically fall into one of these categories: Network conditions, Client side specific issues, or problems on the OCS server. While network conditions are often assumed to be the culprit, many end-user client factors like audio and video device drivers can equally affect audio and video [...]

Curtis Johnstone, March 3rd, 2009 | COMMENTS: One comment